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Slab seamlessly integrates to the tools you use for product development. It searches across integrations and saves you the hassle of opening dozens of tabs to search in a dozen different places. Slab's fast, accurate search makes it easy for you to find the answers. This means that you can never overwrite work, even if two people click on "Save" simultaneously. Slab allows real-time collaboration, which is unlike other wikis.
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You already know how to use Slab if you have used Google Docs. Slab's WYSIWYG editor makes it easy to use. Compare ScreenSteps - Self Service Support Tool - with alternatives like Salesforce, ServiceNow Service Catalog etc. Sort posts so that teammates know what to read and when. For quick reference, pin important content to the top. Slab gives you more control over how your knowledge is organized. It allows teams to quickly find the crucial information they need, when and where they need it. Slab is a simple, flexible wiki that breaks down silos. It allows the entire organization to "record", experiential knowledge as employees do their daily work. Kaams®, a cloud-based platform that allows tacit and explicit knowledge to easily be captured, contextualized and retained, shared, and managed across the enterprise, is Kaams®. Kaams®, regardless of the situation, is the best tool to deliver real business improvements. Kaams®, which is used by some of our clients to protect their business and de-risk it, others use it to help them capitalize on best practices to improve business outputs. Kaams®, which captures and stores tacit knowledge, allows clients to tap into the power of their organization’s memory at any time.
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What if experiential knowledge could easily be accessed regardless of where you are located or what language you speak? Imagine if your entire organization could work together as one brain. Imagine if organizations could instantly access the expertise and knowledge of subject matter experts (SMEs) at the touch a button. You both improve customer experience and reduce operational expenses.Īvailable in both SaaS hosted and On Premise deployment models. Customers also benefit because they get the right answers quicker. You can save time and ensure adoption by embedding our knowledge management product in your third-party applications.
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This makes it possible to have information at your fingertips, without opening a separate application. KPS Universal Knowledge is linked to your existing systems via a comprehensive set of APIs. KPS Universal Knowledge can be used standalone as a Knowledge Management platform by creating and managing all content within the KM platform or alternatively Universal Knowledge can be integrated with existing applications and also leverage existing content managed outside of the knowledge base. Powerful search, advanced content creation, and moderation processes are combined with high levels of insight to ensure that your knowledge can be centrally managed with minimal administrative overhead. This allows internal employees and customers to significantly increase their productivity. Universal Knowledge from KPS offers comprehensive content capture, search and collaboration capabilities.